Customer Experience Lead

We are looking for an experienced Customer Experience Lead to join our team. As a key leader, you will play a critical role in shaping our customer experience strategy and driving business results.You will be responsible for managing a team of agents and developing strategies to improve customer satisfaction, loyalty, and retention. This includes analyzing...

**Lead Financial Services Team at Tasq Staffing Solutions**We are looking for an experienced leader to join our financial services team as a Lead. The successful candidate will be responsible for managing a team of 20 members who handle customer inquiries and issues, while also executing processes and driving performance.Key Responsibilities:Execute...

As a Customer Experience Director at Wipro Technologies, you will be responsible for delivering exceptional customer experiences across various touchpoints. You will lead a team of customer service representatives and ensure they have the necessary tools, training, and support to succeed.Key Objectives:Develop and implement customer-centric strategies that...

**Team Leadership Role**TASQ Staffing Solutions is seeking a talented Deputy Manager to lead our customer service team in Cebu. As a key leader, you will drive team performance, maintain high standards of service delivery, and ensure customer satisfaction.**Key Accountabilities:**Manage attendance and attendance incentives for the teamLead periodic...

Company OverviewTDCX Philippines is a leading provider of transformative digital CX solutions, empowering world-renowned brands to achieve their customer experience aspirations. Our expertise lies in harnessing technology and human intelligence to deliver exceptional results.

Company OverviewTDCX Philippines is a leading Business Process Outsourcing (BPO) company that provides exceptional customer experiences for some of the world's most loved brands. With a strong focus on innovation and quality, we empower our employees to unleash their full potential and achieve more.

Team Lead Job SummaryWe are seeking an experienced Team Lead to join our team.Key responsibilities include managing a team, analyzing reports, and liaising with other departments.The ideal candidate will have excellent customer service skills and be able to motivate a team.Proficiency in Microsoft Office and other computer software is required.Essential...

About the OpportunityAs a Team Lead at LegalMatch, you will have the opportunity to make a significant impact on our business. You will be responsible for leading a team of appointment setters and ensuring that they meet their sales targets.ResponsibilitiesTeam Leadership: Ensuring that the team reaches their target, including doing calls if needed as well...

We are seeking an experienced supervisor to lead our customer service team and drive business results. The ideal candidate will have a strong background in customer service operations and proven experience in team management and leadership.Key Accountabilities:Manage customer service activities across multiple channelsOversee daily operations in distribution...

Supervising Technical Support TeamsAs a Technical Support Supervisor, you'll play a critical role in ensuring the success of our customer-facing teams. You'll lead by example, demonstrating exceptional leadership skills, technical expertise, and a passion for delivering outstanding customer experiences.Your Key Responsibilities:You'll manage team...

**Job Overview**Neksjob Philippines is seeking an experienced Quality Assurance (QA) Team Lead to oversee the quality of customer interactions across multiple communication channels.This crucial role involves monitoring, evaluating, and enhancing the quality of customer experiences while ensuring compliance with company standards and procedures.Supervise QA...

Welcome to Continuum Global Solutions, where our mission is to deliver customer care services that exceed our clients' expectations. We are committed to providing world-class voice, chat, email, and social technologies to improve our customers' experience.We are seeking an experienced Site Director for Operations who can lead and oversee day-to-day...

About Kigo, a Guesty CompanyWe are a leading provider of innovative solutions for the hospitality industry. Our mission is to empower businesses to streamline their operations and deliver exceptional guest experiences.Job Description:Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner via email, chat, or phone.Provide technical...

About Work Services">At Work Services, we pride ourselves on delivering top-notch support to our valued customers in the USA. As a leading tech company, we strive to exceed customer expectations and build lasting relationships.">Your Role:">As a Customer Service Representative, you will be responsible for handling inquiries, troubleshooting technical issues,...

Company Overview:TDCX provides transformative digital customer experience (CX) solutions that empower world-leading brands to acquire new customers, build loyalty, and protect their online communities.We harness technology, human intelligence, and our global footprint to help clients achieve their CX aspirations. Our expertise spans fintech, gaming,...

Job OverviewCognizant Technology Solutions Philippines Inc. is seeking an experienced Operations Manager to oversee the day-to-day operations of our retail account in Cebu, Central Visayas. As a key member of our team, you will play a crucial role in ensuring the seamless delivery of our customer service solutions.ResponsibilitiesManage the efficient...

The Customer Experience Team Manager will be responsible for leading a team of QA professionals in monitoring, evaluating, and enhancing the quality of customer interactions. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining compliance with company standards and procedures.About the Job:Develop and implement...

Company OverviewMetacom is a leading provider of innovative solutions that help businesses succeed. Our mission is to deliver exceptional customer experiences that drive growth and loyalty.Job SummaryWe are seeking a talented Retail Customer Experience Associate to join our team in Cebu, Philippines. In this role, you will be responsible for providing...

About Dexcom">Dexcom is a pioneering company in the field of continuous glucose monitoring (CGM). We aim to improve human health by unlocking information and insights that drive better health outcomes. Our mission is to empower people to take control of their health, and we're committed to achieving this through innovative biosensing-technology...

Company OverviewTDCX is a leading provider of transformative digital customer experience solutions. We empower world-class brands to achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.We serve clients across various industries, including fintech, gaming, technology, home sharing and travel,...