Store Relationship Specialist

20 hours ago

Angeles City, Central Luzon, Philippines beBeeExcellence Full time ₱800,000 - ₱1,500,000
Operations Excellence Manager

We are seeking a skilled Operations Excellence Manager to join our organization. As a key member of our operations team, you will be responsible for coaching and mentoring agency supervisors and coordinators in building strong relationships with key store personnel.

Key Responsibilities
  • Coaching and Mentoring:
    • Coach and mentor agency supervisors and coordinators in building strong relationships with key store personnel, including training and development programs.
    • Evaluate training and development programs of key agency personnel.
  • Building Strong Store Relationships:
    • Strengthen relationships with key store personnel through regular store visits and customized tabletop reviews.
    • Determine appropriate merchandiser count and man-hours to maximize productivity.
  • Promotions and Sales Program Execution:
    • Ensure systems like Kamustahan and KRA Checking and Evaluation are followed and maximized to resolve in-store merchandising concerns promptly.
    • Create and update the Store Info Manual quarterly, including key store personnel, availability scores, facings measurements, and achievement targets.
  • MERCHANDISING:
    • Implement national in-store merchandising based on standard guidelines and workflows.
    • Manage regular and special POPs, including shelf talkers, headers, wobblers, mass displays, product highlights, special displays, decals, MS Displayer, and special containers.
  • Systems and Process Improvements:
    • Suggest operational improvements in availability, visibility, merchandising, promotion execution, and Bad Order management.
    • Create standard BCPs for ACs at the store level to ensure productivity during store visits.
  • Administrative:
    • Maintain good record-keeping systems and complete routine reports.
    • Ensure timely submission of required reports by Partner Agencies.
    Requirements
    • Strong passion for learning and career growth, with relevant experience and knowledge.
    • Excellent communication and interpersonal skills.
    • Strong analytical skills and business acumen.
    • Basic marketing (4Ps) and computational skills.
    • Knowledge of Cost Benefit Analysis and Basic Marketing Research techniques.
    • Willingness to do fieldwork and be assigned anywhere.

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