Customer Relationship Strategist

1 day ago


Angeles City, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,500,000
Customer Experience Champion

To achieve business growth, it's essential to strengthen customer relationships. As a Customer Success Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional customer experiences through strategic interactions.

Key Responsibilities:
  • Manage high-volume customer interactions via phone and email, focusing on building long-term relationships.
  • Conduct regular customer health checks to capture Voice of the Customer feedback and improve overall satisfaction.
  • Develop in-depth product knowledge to handle questions, objections, and customer concerns efficiently.
  • Collaborate with cross-functional teams to deliver superior customer experiences that drive business outcomes.
  • Document customer feedback and track key performance indicators to measure success.
Requirements:
  • At least 1 year of experience in Customer Success or a related field.
  • Proficiency in CRM software, such as Salesforce, is a significant advantage.
  • Previous success in achieving individual and/or team sales quota/goals demonstrates your ability to drive results.

This role offers a unique opportunity to work with leading technology brands and contribute to business growth through customer-centric strategies. If you are a motivated and results-driven professional, we encourage you to apply.



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