Operations Coordinator

2 days ago


Baguio City, Cordillera, Philippines beBeeBusiness Full time $57,600 - $62,400
Job Overview:

The Business Operations Coordinator role entails performing operational audits by making follow-up calls to clients and understanding their concerns. They will prepare and present high-quality reports of audit findings and recommendations to management.

  • Maintain documentation for risk assessment and management processes.
  • Perform audit-related investigation as directed by the manager.
  • Evaluate and revise internal controls and operational policies/procedures.

The Business Operations Coordinator will also identify key risk indicators for assigned audit areas, ensure past audit recommendations are implemented in the current audit process, and assist management in developing an annual audit plan.

Additionally, they will deliver a professional and high-quality service experience to clients over the phone, verify, schedule, and confirm order details, and complete tasks given in a day.

They will work closely with other departments' stakeholders to support and execute business operations activities and objectives set by the team leader, collaborate with relevant teams, and be meticulous and pay attention to details when handling reports and admin matters.

Regularly examining data reports to locate and resolve errors, maintaining databases, creating business reports, and upselling products by offering certain services and/or products to clients are also key responsibilities of the Business Operations Coordinator.

This is an entry-level position that requires working 6 days a week and 8 hours a day with 3 shifts (9am, 11am, and 1pm). Hours may change during peak sales periods.

Requirements:
  • Strong communication and organizational skills.
  • Ability to work independently and collaboratively as part of a team.
  • Proficiency in using computer software and applications.

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