Vehicle Downtime Coordinator

2 days ago


Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱2,400,000 - ₱3,600,000
Job Role:

This position demands exceptional communication and interpersonal skills, coupled with an empathetic approach. The ideal candidate should possess at least 1-2 years of experience in customer-facing roles or guest services, along with a mechanical trade qualification or equivalent.

  • The key responsibilities include providing technical and logistical solutions to minimize vehicle downtime.
  • The coordinator will be responsible for effective communication with owners regarding breakdown or accident-related matters, ensuring they are suitably informed about the repair process and that their issues are managed with a customer-centric focus and adherence to company policies and procedures.
Qualifications and Skills:
  • Mechanical trade qualification or equivalent
  • Diploma or certificate-level qualification in business or tourism
  • At least 1-2 years of experience in customer-facing roles or guest services
  • Intermediate computer skills
  • Experience in handling customer expectations and conflict


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