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Hospitality Team Member

1 month ago

Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts Inc. Full time

**Job Title:** Hospitality Team Member - Café Services Specialist

About the Role:

We are seeking a highly skilled and motivated Café Services Specialist to join our team at Marivent Hotels and Resorts Inc. The ideal candidate will have previous experience in a similar role, excellent communication and customer service skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

The successful candidate will be responsible for maintaining the cleanliness and orderliness of the café area, including tables, chairs, and serving counters. They will also assist in food and beverage preparation as needed, ensuring adherence to hygiene and safety standards. Additionally, they will welcome customers, take orders, and serve food and beverages promptly and accurately.

Other Key Responsibilities:

  • Ensure proper storage and handling of food supplies and ingredients.
  • Monitor inventory levels and report shortages or replenishment needs to management.
  • Uphold excellent customer service standards by addressing customer inquiries and resolving complaints in a professional manner.
  • Collaborate with kitchen staff and other team members to ensure smooth operations during peak hours.
  • Follow all company policies, procedures, and sanitation guidelines.
  • Assist in cleaning duties and closing procedures at the end of each shift.
  • Perform any other tasks assigned by the supervisor or manager.

Qualifications and Skills:

The ideal candidate will possess the following qualifications and skills:

  • Previous experience in a similar role preferred.
  • BASIC KNOWLEDGE OF FOOD HANDLING AND PREPARATION TECHNIQUES.
  • EXCELLENT COMMUNICATION AND CUSTOMER SERVICE SKILLS.
  • ABILITY TO WORK EFFICIENTLY IN A FAST-PACED ENVIRONMENT.
  • Strong attention to detail and cleanliness.
  • Flexibility to work shifts, including weekends and holidays.
  • Physical stamina to stand for long periods and lift moderate weights.
  • High school diploma or equivalent preferred.

Benefits:

The successful candidate will receive a competitive salary of $45,000 per annum, depending on experience, plus benefits package that includes health insurance, paid time off, and opportunities for career growth and development.

Salary Range: $40,000-$50,000 per annum, depending on experience.