French Language Support Specialist

1 day ago


Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱2,100,000 - ₱3,400,000

French Speaking Support Professional

Job Overview

We are seeking an exceptional French speaking support specialist to join our team. As the primary point of contact for our French-speaking customers, you will provide prompt, clear, and helpful support via inbound calls, live chat, and email.

Key Responsibilities
  • Deliver outstanding support in both French and English through voice and chat.
  • Troubleshoot and resolve customer issues with professionalism and urgency.
  • Build strong relationships by personalizing each interaction.
  • Collaborate with your team to ensure consistent and high-quality service.
  • Share customer feedback and insights to help improve processes.
Requirements
  • 1+ year of remote/online experience in customer service or a similar role.
  • Experience with bilingual customer support is an advantage.
  • Excellent written and verbal communication skills.
  • Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
  • Calm and solution-focused under pressure.
  • Familiarity with E-Commerce and CRM systems is a plus.
  • Fluent in French and English.
Tech Requirements
  • Personal computer or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.


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