Telecommunications Administration Specialist

2 days ago


Taguig, National Capital Region, Philippines Hunter's Hub Inc Full time
Job Description

We are seeking a skilled Telecommunications Administration Assistant to join our team at Hunter's Hub Inc. The successful candidate will be responsible for assisting with the installation, upgrade, and service requests on all Voice and Data Services with telecommunications service providers.

Key Responsibilities
  • Receives approved FFE from Bank's assignee, Branches, and Business units requesting for Installation of TELCO Voice and Data Services such as Direct Line, ISDN Pri, SIP Trunk, MPLS-VPN Line, Metro Ethernet Line, VSAT Link, Wireless VPN Link, DSL Internet Line, Direct Internet Access Line, Mobile Plan Subscription, and Coordinate with the requesting unit to verify the details of the request and endorse to Telecoms Admin Officer for validation and processing with various TELCO.
  • Attends on ITSP Requests logged such as Disconnection of Service, Activation/Deactivation of Feature for Direct Line, Change of Billing Address, Mobile Plan Account Modification, Replacement of Lost/Defective SIM Cards, and Once the request was completed, confirm the status with the requesting unit and proceed on closing the ITSP Request.
  • Coordinate with Security Command for processing of Work Permit for TELCO's Field Engineers and Updates the inventory of all Voice and Data Services subscribed with the TELCO's.
  • Archives all signed and approved TELCO documents such as Commercial Proposals, Acceptance Forms, and Application Forms.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience as Telecommunications Administration Assistant or a similar role.
  • Strong communication skills for coordinating with internal teams, vendors, and service providers.
  • Detail-oriented for maintaining inventory, logs, and records.
  • Ability to handle multiple service requests and ensure timely completion.


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