Customer Support Representative

3 days ago


Makati City, National Capital Region, Philippines KMDC Employment Services Full time

At KMDC Employment Services, we are seeking a highly skilled and motivated Customer Support Representative to join our team.

Job Summary:

We are looking for an experienced individual who can handle inbound calls with ease, assist customers with their inquiries, and provide them with the best possible solutions.

Key Responsibilities:
  • Handle incoming customer calls and respond to their queries in a timely and professional manner.
  • Demonstrate strong problem-solving skills and empathy to resolve customer issues efficiently.
  • Document all interactions and follow up on unresolved cases.
  • Commit to delivering high-quality customer service and ensuring customer satisfaction.
Requirements:
  • Must be between 18-50 years old.
  • Possess at least 6 months of call center experience.
  • Holds a JHS or HS diploma or higher qualification.

As a Customer Support Representative at KMDC Employment Services, you will have the opportunity to work in a fast-paced BPO environment, develop your communication skills, and deliver exceptional customer experiences.



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