Service Delivery and Support Representative
3 days ago
KMC Solutions, Inc. is seeking a Service Delivery and Support Representative to join our team as a CUSTOMER SERVICE ADVOCATE.
This role is responsible for delivering exceptional customer experiences across various communication channels, including voice, chat, email, SMS, and social media.
The successful candidate will be an advocate for customer interests, ensuring that they receive high-quality service while upholding Zenni's customer-centric values.
- Main Objectives:
- Provide timely and effective responses to customer inquiries, resolving issues efficiently.
- Work collaboratively with other teams to gather customer feedback and implement improvements.
- Maintain a thorough understanding of the customer base and adapt communication to suit their needs.
- Demonstrate expertise in product knowledge and offer personalized style advice to customers.
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Customer Service Representative
3 days ago
Quezon City, National Capital Region, Philippines DMX Delivery services muñoz Full timeWe are seeking a Customer Service Representative to join our team at DMX Delivery services muñoz.Job OverviewThis role involves providing exceptional customer service and responding to customer inquiries, while processing customer transactions, such as deposits, withdrawals, and transfers. You will be responsible for handling cash and checks, ensuring the...
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Account Services Representative
4 days ago
Makati City, National Capital Region, Philippines Payreto Full timeAbout the RoleThe Account Services Representative role is a critical part of our operations team at Payreto. As a representative, you will be responsible for supporting clients by managing their back office system and analyzing data.This role requires strong analytical skills, attention to detail, and excellent communication skills. You will work closely...
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Customer Support Representative
5 days ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob Overview:This position is responsible for interacting with customers, providing them with information about their cargo, and ensuring effective communication to achieve service excellence.Responsibilities:The Customer Service Representative will be responsible for dealing with customer inquiries, providing accurate and timely responses, and resolving any...
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IT Consultant
16 hours ago
Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full timeAssociate Service Delivery Consultant (Onboarding)We are seeking a highly motivated and experienced Technical Support representative to join our team as an Associate Service Delivery Consultant.Responsibilities:Provide exceptional customer service experience by identifying and resolving client concerns through email and phone calls.Manage projects from...
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Customer Service Representative
8 hours ago
Makati City, National Capital Region, Philippines Recruitment Hub by M and J Solutions Provider Inc. Full timeWe are seeking a highly motivated and organized Customer Service Representative to join our team at Recruitment Hub by M and J Solutions Provider Inc. In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries and resolving issues in a timely manner.As a Customer Service Representative, you will be the...
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Financial Services Representative
22 hours ago
Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full timeJob SummaryWe are seeking a detail-oriented and organized Financial Services Representative to join our team. In this role, you will be responsible for the accurate and timely processing of payroll, accounting journal entries, tax matters, and reconciliation of subsidiary accounts through Branch Delivery Service (BDS).The ideal candidate will have excellent...
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IT Service Delivery Expert
5 days ago
Makati City, National Capital Region, Philippines Q2 HR Solutions Full timeSenior Cloud Support Lead OpportunityWe are seeking an experienced Senior Cloud Support Lead to join our IT team at Q2 HR Solutions. As a key member of our team, you will be responsible for managing our cloud infrastructure, ensuring high levels of service availability, and supporting the development of our engineering projects.About the Position:The Senior...
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Service Delivery Expert
5 days ago
Makati City, National Capital Region, Philippines WEWILL TECH CORP. Full timeJob DetailsWe are seeking a highly skilled Service Delivery Expert to join our team at WEWILL TECH CORP. This role involves delivering exceptional customer service and support to our clients.ResponsibilitiesProvide customer support via phone, email, and chat.Address inquiries and resolve issues in a timely manner.Maintain detailed records of customer...
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Service Delivery Manager
8 hours ago
Makati City, National Capital Region, Philippines ACMobility Full timeAbout the Service Delivery Manager role:This position is responsible for ensuring excellent customer service and maintaining customer satisfaction after the sale of products and services.Responsibilities:Handling customer inquiries and resolving issues.Processing warranties and ensuring customer support.Maintaining positive relationships with customers and...
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Head of Service Delivery
2 days ago
Quezon City, National Capital Region, Philippines Intelassist Full timeJob Summary:We are seeking an experienced Head of Service Delivery to join our team at Intelassist. As a key member of our leadership, you will be responsible for leading our service delivery team and ensuring that we deliver high-quality services to our customers.Key Responsibilities:Develop and implement strategies to improve service delivery and...
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Service Delivery Analyst
3 days ago
Makati City, National Capital Region, Philippines SuperStaff Full timeKey ResponsibilitiesMonitor call and text activity, ensuring adherence to operational procedures and supporting the operations management team.Analyze workforce management data, including contact volume, average handling time, non-productive time, and service performance results.Develop strategies to enhance service delivery, working closely with...
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IT Service Delivery Head
5 days ago
Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full timeRole DescriptionThe Technology Delivery Senior Manager will be responsible for leading the service delivery management for retail banking projects at Socium - Teams Done Differently. This role involves overseeing the successful delivery of projects and services, ensuring high-quality standards, timely execution, and alignment with strategic objectives.Main...
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Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Service Delivery Manager – IT
12 hours ago
Makati City, National Capital Region, Philippines Ascendion Full timeService Delivery Manager – IT & Banking SolutionsAscendionNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole:We are seeking an experienced service delivery manager to oversee IT service delivery and banking technology projects in Manila, Philippines.This role requires strong leadership in IT service management,...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
9 hours ago
Quezon City, National Capital Region, Philippines Phil-FIRST Human Resources and Services Inc. Full timeWe are seeking a friendly and approachable Customer Service Representative to join our team at Phil-FIRST Human Resources and Services Inc.A Bachelor's degree in Business or related field is required. As a Customer Service Representative, you will provide exceptional customer service, respond to inquiries, and resolve issues promptly.Key...
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Customer Support Representative
3 days ago
Makati City, National Capital Region, Philippines KMDC Employment Services Full timeAt KMDC Employment Services, we are seeking a highly skilled and motivated Customer Support Representative to join our team. Job Summary:We are looking for an experienced individual who can handle inbound calls with ease, assist customers with their inquiries, and provide them with the best possible solutions.Key Responsibilities:Handle incoming customer...
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IT Service Delivery Director
8 hours ago
Makati City, National Capital Region, Philippines Ascendion Full timeJob OverviewWe are seeking an experienced professional to oversee the delivery of IT services and banking technology projects in Manila.This role requires strong leadership in IT service management, stakeholder coordination, and process optimization to ensure seamless service delivery for banking and financial solutions.Key ResponsibilitiesLead...
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Global Service Delivery Director
3 days ago
Makati City, National Capital Region, Philippines Poutrix Full timePoutrix is a global leader in sustainable design, engineering, and consultancy solutions. We are seeking a highly experienced Service Excellence Director to join our team and drive excellence in service delivery within the service area, positioning GEC as a centre of excellence, and supporting the implementation of the global S&A strategy.The ideal candidate...
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Support Services Representative
5 days ago
Quezon City, National Capital Region, Philippines Wipro Technologies Full timeWe are seeking a skilled Support Services Representative to join our team. As a key member of our service desk team, you will be responsible for providing support to our B2B users and ensuring that their issues are resolved in a timely and efficient manner.Key Responsibilities:Provide support to B2B users via various channels including calls, portal, emails,...