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Customer Service Representative Opportunity in a Dynamic Environment

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob.

As a key member of our staff, you will be responsible for handling incoming calls and placing outgoing calls on behalf of the company. These interactions can take place across various contexts, including customer support, sales, product guidance, and billing inquiries.

Your role may involve taking orders, managing consumer complaints, and responding to callers' queries in a professional and courteous manner.

Why Choose Us?

- Competitive Salary: We offer a competitive salary that reflects your value to the team.

- Exciting Performance Bonuses & Account Specific Allowances: Your hard work and dedication will be rewarded with exciting performance bonuses and account-specific allowances.

- Career Advancement Opportunities: With us, you'll have the chance to advance your career and grow professionally.

- Promote Within the Company: We encourage internal growth and promotions, providing opportunities for you to move up the career ladder.

- Comprehensive Healthcare Benefits: Enjoy comprehensive healthcare benefits that prioritize your well-being.

Qualifications:

  • A minimum of a High School Diploma (old curriculum) or equivalent SHS Graduate qualification.
  • At least 24 months of experience in Customer Service, Call Center, or a related field.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for success in this role.
  • Willingness to Work On-Site: You should be prepared to work from our office location.

Estimated Salary Range: Based on industry standards and the required qualifications, we estimate an annual salary range of around $19,000-$22,000, depending on your level of experience and qualifications.