Customer Service Representative
6 days ago
As a Customer Service Representative at Neks Job Philippines, you will be responsible for delivering exceptional customer service to our clients.
Key Responsibilities
• Answer incoming calls from customers and respond to their inquiries in a timely and professional manner.
• Resolve customer complaints and concerns through effective communication and problem-solving skills.
• Maintain accurate records of customer interactions and transactions.
• Provide support to customers via phone, email, or chat, ensuring that their needs are met promptly and efficiently.
• Collaborate with team members to achieve sales targets and provide excellent customer experiences.
• Stay up-to-date with product knowledge and company policies to ensure accurate information is provided to customers.
Requirements
• High School Diploma or equivalent required.
• Excellent English communication skills, both written and verbal.
• Strong customer service, problem-solving, and multitasking skills.
• Proficient in computer applications, particularly Microsoft Office Suite.
• Ability to work in a fast-paced environment and meet deadlines.
• Willingness to learn and adapt to new processes and technologies.
Benefits
• Competitive salary: PHP 25,000 per month.
• Paid training and development opportunities.
• Monthly performance incentives based on individual and team performance.
• Leave credits and insurance coverage.
• Career development and advancement opportunities within the company.
Why Choose Us?
Neks Job Philippines offers a dynamic and supportive work environment, where employees can grow and develop their careers. We prioritize our employees' well-being and offer competitive benefits and incentives to reward their hard work and dedication.
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