Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

At Nityo Infotech Services Philippines, we are seeking a highly skilled Customer Service Representative to join our team. This is a fantastic opportunity for individuals who enjoy working in a dynamic environment and have excellent communication skills.

About the Role

This permanent night shift position requires a college graduate with strong customer focus and adaptability to different personality types. The ideal candidate will be able to work effectively in a multi-shift environment, including holidays, and prioritize tasks efficiently.

We offer a competitive salary of up to 19,000 PHP for experienced professionals, or up to 17,000 PHP for fresh graduates, depending on qualifications and experience.

Key Responsibilities
  • To provide exceptional customer service via various contact channels, ensuring timely and effective resolution of customer inquiries and concerns.
  • To maintain accurate records of customer interactions, using knowledge of MS Office applications to manage data efficiently.
  • To collaborate with colleagues to achieve team goals, demonstrating strong interpersonal skills and a commitment to teamwork.

The successful candidate will be offered a hybrid work arrangement, with 3 days spent onsite at our Eastwood Libis, Quezon City office and flexible remote work options. This role offers an exciting opportunity for career growth and professional development in a dynamic industry.

Please note that this role involves working night shifts, which may not be suitable for everyone. However, for those who thrive in a fast-paced environment and value flexibility, this could be an ideal opportunity.



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