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Business Process Assistant

2 weeks ago

Pasig, National Capital Region, Philippines Outsource Accelerator Full time

Role Overview:

As a Virtual Assistant at Outsource Accelerator, you'll play a critical role in supporting our clients' day-to-day operations. This is an exciting opportunity to work with a dynamic team and contribute to the success of our clients.

Key Responsibilities:

  1. Client Services
    • Provide exceptional support to clients through phone, email, and other communication channels.
    • Schedule appointments and maintain accurate records.
    • Ensure timely and effective communication with clients.
  2. Content Development
    • Develop and implement content strategies to enhance our clients' online presence.
    • Manage and post engaging content on social media platforms.
    • Collaborate with the team to create high-quality video content.
  3. Operational Support
    • Manage and update client information using the Zoho Suite CRM.
    • Collaborate with the team to ensure accurate and timely task completion.
    • Maintain detailed records and follow up on assigned responsibilities.
  4. Communication
    • Respond promptly to client and team communications.
    • Address urgent matters efficiently and maintain consistent follow-through.