Medical Officer

4 days ago


Makati City, National Capital Region, Philippines Advanced Medical Access Philippines Inc Full time

We are seeking a Medical Officer to join our team at Advanced Medical Access Philippines Inc. as a Holistic Care Specialist.

The salary for this role is approximately PHP 85,000 per month, based on industry standards and the requirements of the position.

As a Medical Officer, you will be responsible for providing AMAPHIL members with a positive and pleasant medical availment experience in accredited providers. This includes addressing member's concerns regarding their coverage benefits, issuing benefit references and Letters of Authorization (LOA) to providers, and executing pre-identified processes to deliver expected output.

Your key responsibilities will include:

  • Serving as the point of contact for members, providers, and corporate accounts for availment assistance and query resolution.
  • Processing admissions and verifying coverability within 24 hours.
  • Providing approval on LOA requests for outpatient consultations, laboratory tests, emergency services, OPD-OR, clinic settings, and inpatient discharge, ensuring that they are within the member's benefit limit and not part of exclusions.
  • Responding to customer service requests from mobile apps, emails, Facebook chats, and provider access and Viber group chats.
  • Carrying out ad hoc assignments as required.

This is a full-time role, and we offer a competitive salary and benefits package to successful candidates. If you have the skills and qualifications required for this role, please submit your application.



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