Housekeeping Operations Manager

4 weeks ago


Baguio City, Cordillera, Philippines Sweet Haven Land Developers, Inc, Full time
Job Title: Housekeeping Manager

At Sweet Haven Land Developers, Inc, we are seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel.

Key Responsibilities:
  • Oversee the daily operations of the housekeeping department, including cleaning and maintenance of hotel rooms, public areas, and back-of-house facilities.
  • Inspect staff work to ensure adherence to cleanliness standards and conduct regular room and hotel facilities inspections.
  • Provide training and development opportunities to housekeeping staff to enhance job efficiency and professionalism.
  • Address guest and employee complaints promptly and professionally, in line with company core values.
  • Schedule staff shifts, organize replacements as needed, and assign housekeeping duties.
  • Manage the inventory and quality of linens, cleaning supplies, and equipment to maintain cleanliness and prevent shortages.
  • Conduct regular inventory checks and audits to ensure compliance with health and safety regulations.
  • Oversee pest control measures and ensure adherence to company policies and procedures.
  • Develop and implement cost-saving initiatives to optimize labor and supply expenses.
  • Collaborate with other departments, such as Front Desk and Maintenance, to ensure seamless guest experiences and efficient operations.
Requirements:
  • At least 3 years of experience as Housekeeping Manager/supervisor or similar role, preferably in hospitality and tourism industry or equivalent field.
  • Working knowledge of Microsoft office applications.
  • Strong leadership skills with proven ability to manage a team and collaborate across departments.
  • Excellent verbal and written communication skills.
  • Highly organized and detail-oriented, able to maintain high service levels under pressure.
  • Familiarity with housekeeping management software and other technology used in the industry.
What We Offer:
  • Competitive compensation package.
  • Opportunity to work in a dynamic and innovative environment.
  • Career growth and professional development opportunities.
  • Collaborative and supportive team culture focused on excellence.


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