Insurance Account Call Center Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Metacom Full time
Account Management and Customer Service

At Metacom, we are seeking a highly skilled and detail-oriented Insurance Account Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their accounts are up-to-date and accurate.

Key Responsibilities:
  • Issue customer account statements periodically or whenever necessary
  • Receive payments through various methods and verify their credibility
  • Send reminders for payments and contact customers as assigned
  • Update accounting records with new payments, balances, and customer information

We are looking for a professional who is able to work independently and as part of a team, with excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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