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Be a Call Center Agent with Experience
4 weeks ago
We are seeking a highly skilled and experienced Call Center Agent to join our team at Neksjob. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a professional and courteous manner.
Key Responsibilities:- Respond to incoming calls from customers and provide timely and effective solutions to their queries
- Handle customer complaints and concerns in a professional and empathetic manner
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Stay up-to-date with product knowledge and provide accurate information to customers
- High School Diploma or equivalent
- At least 5 months of experience as a Call Center Representative or in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance targets
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance