Customer Service Representative

1 day ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Eastwood Libis, Quezon City. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our clients and resolving their queries in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Provide accurate and up-to-date information about our insurance products and services
  • Assist customers with policy claims and applications
  • Maintain accurate records of customer interactions and transactions
  • Meet or exceed performance targets and sales goals

Requirements:

  • College graduate or undergraduate with 1-2 years of relevant work experience in a call center
  • Excellent written and verbal communication and interpersonal skills
  • Knowledge of MS Office applications
  • Strong customer focus and adaptability to different personality types
  • Able to work in a multi-shift environment, including holidays
  • Able to multi-task, set priorities and manage time effectively

About Us:

Nityo Infotech Services Philippines is a leading provider of IT and business process outsourcing solutions. We are committed to delivering exceptional service to our clients and providing a positive and supportive work environment for our employees.



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