
Expertise in Digital Solutions
2 days ago
Strategic Solutions Expert
">- Candidate will collaborate closely with sales team to comprehend customer demands, challenges, and goals.
- Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of solutions.
- Translate customer needs into tailored solution designs and proposals that align with the product portfolio.
- Assist in creating and reviewing RFPs (Requests for Proposals) and RFIs (Requests for Information) by providing technical expertise and input.
- Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
- Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
- Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
- Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of solutions.
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.
- Assist in developing and delivering training programs for sales teams to enhance their product knowledge and solution selling skills.
- Review project SOW with presales, sales team or post-sales lead.
- Conduct project kick-off and discuss prerequisites.
- Conduct project implementation and configuration versus agreed SOW and timeline.
- Provide activity reports versus project progress.
- Conduct User Acceptance Test of completed projects.
- Conduct knowledge transfer of completed projects.
- Provide as-built documentation of completed projects.
- Provide L1-L2 after-sales support via agreed SLA.
- Coordinate support for L3 TAC support.
We are people-focused and believe that talent empowers us to continue our disruption and growth. Our mission is to drive the transition to a totally trusted digital world for all people and organizations. We are committed to equality of opportunity and to diversity in our hiring practices. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are based on qualifications, merit, and business need.
Benefits:- HMO upon regularization.
- Paid Leaves: annual, sick, birthday, well-being, paternity/maternity/solo parent.
- Variable Pay Eligibility.
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