Solutions Consultant

3 weeks ago


Pasig, National Capital Region, Philippines Exclusive Networks Full time
Overview

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Responsibilities
  • Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.
  • Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.
  • Translate customer needs into tailored solution designs and proposals that align with our product portfolio.
  • Assist in the creation and review of RFPs (Request for Proposals) and RFIs (Request for Information) by providing technical expertise and input.
  • Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
  • Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
  • Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
  • Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of our solutions.
  • Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.
  • Assist in the development and delivery of training programs for sales teams to enhance their product knowledge and solution selling skills.
  • Work closely with the Pre-Sales Team Lead and colleagues to achieve goals and KPIs.
Qualifications
  • Review project SOW with presales, sales team or post-sales lead
  • Conducts project kick-off and discussPrerequisites
  • Conducts project implementation and configuration vs agreed SOW and timeline
  • Provides activity reports vs project progress
  • Conducts User Acceptance Test of completed projects
  • Conducts knowledge transfer of completed projects
  • Provides as-built documentation of completed projects
  • Provides L1-L2 after-sales support via agreed SLA
  • Coordinates support for L3 TAC support
Why work for us

We are people-focused and believe that talent empowers us to continue our disruption and growth. Our mission is to drive the transition to a totally trusted digital world for all people and organizations. We are committed to equality of opportunity and to diversity in our hiring practices. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are based on qualifications, merit, and business need. Our Diversity and Inclusion Policy and Recruitment Data Protection Policy apply to all applicants and employees.

Benefits
  • HMO (Upon Regularization)
  • Paid Leaves (Annual, Sick, Birthday, Well-being, Paternity/Maternity/Solo Parent)
  • Variable Pay Eligibility
Working Conditions
  • Regular Working Hours
  • Hybrid Work Arrangement
Position details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Accounting/Auditing
  • Industries: Computer and Network Security; IT Services and IT Consulting
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