Customer Support Professional

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱600,000

As a Customer Support Specialist, you will play a key role in ensuring seamless customer interactions and delivering exceptional service.

This is an excellent opportunity to build your career in a dynamic and collaborative environment where you can grow and thrive.

Key Responsibilities
  • Provide timely and accurate responses to customer inquiries via phone, email, chat, or social media.
  • Review, assess, and process claims within set timeframes.
  • Collaborate with internal teams to resolve claims efficiently.
  • Ensure all necessary documentation is collected and filed accurately in the system.
  • Troubleshoot basic issues related to the company's products or services and provide appropriate solutions or alternatives.
What We Are Looking For
  • 0-2 years of experience in a customer-facing role.
  • Excellent verbal and written communication skills.
  • Proven ability to troubleshoot issues, multitask, and work effectively under pressure.
  • Strong accuracy, organizational, and time-management skills.
  • Proficiency in using computer systems and CRM software.
Why Join Us
  • Competitive rewards package.
  • A collaborative spirit with opportunities for continuous learning and career advancement.
  • Flexible work arrangements that balance work and life.
About Our Company

We are a leading offshore provider of managed services with a strong commitment to diversity and inclusion. We believe that our company's strength lies in our people's talent and creativity.

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