
Email Marketing Compliance Specialist
24 hours ago
We are seeking a skilled Email Marketing QA Lead to ensure the accuracy and performance of lifecycle marketing efforts.
This is a remote role requiring availability during US EST hours.
The successful candidate will play a critical role in managing task assignments, performing QA reviews, maintaining QA playbooks, leading weekly reporting on QA metrics, and partnering with product, privacy, and engineering teams.
Responsibilities:- Manage task assignments to ensure timely delivery and proper prioritization
- Perform QA reviews of CRM campaign assets, HTML templates, and audience definitions
- Maintain and reinforce QA playbooks, compliance runbooks, and documentation standards
- Lead weekly reporting on QA metrics, backlog activity, and work queue health
- Support recurring audits (e.g. opt-out compliance, pixel/tag verification)
- Minimum 3 years experience in CRM operations, email QA, or campaign compliance roles
- Proven ability to coordinate task assignments across a team
- Intermediate to advanced experience with CRM/marketing technology tools (e.g. Braze, SFMC, Hightouch, Google/Adobe Analytics)
- Experience maintaining QA documentation, compliance protocols, and campaign opt-out/pixel/tag governance
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Email Marketing Compliance Specialist
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