Digital Email Expert

5 days ago

Taguig, National Capital Region, Philippines beBeeEmail Full time ₱350,000 - ₱550,000

About the Email Solutions Specialist Role

This is a multi-functional position offering a fast-paced work environment, meaningful responsibilities, and opportunities for professional growth.

We seek proactive individuals with strong communication skills who are well-organized and recognize the importance of their role in making a meaningful difference through hard work and success.

This position provides a chance to build a foundation for a long-term career as an Email Solutions Specialist.

The Email Solutions Specialist plays a crucial part in the smooth operations of the marketing department and supports brand goals and company growth.

Key Responsibilities:

  • Assist clients in setting up and optimizing email campaigns using leading platforms.
  • Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  • Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  • Educate customers on email compliance standards (CAN-SPAM, GDPR).
  • Collaborate with product and development teams to improve platform features and address client feedback.
  • Create and manage visual email automation workflows within chosen email platforms, Google Slides, Vibe, or other collaborative tools.
  • Conduct training sessions and create documentation to enhance user adoption and success.
  • Monitor email performance metrics and recommend strategies to improve engagement and deliverability.

Required Skills and Qualifications:

  • 2+ years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
  • Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
  • Familiarity with email marketing platforms, ESPs, and SMTP relay services.
  • Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
  • Knowledge of email compliance regulations (CAN-SPAM, GDPR).
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work cross-functionally with customer support, product, and development teams.

Benefits:

  • Monthly Company Bonus Program
  • Paid Vacation Leave
  • Holiday Bonus

Home Office Requirements:

  • A stable internet connection with at least 50 Mbps postpaid speed.
  • Backup Internet Connection.
  • Computer with at least 16 GB RAM and Intel i5 core processor or equivalent.
  • Noise-Cancelling Headset
  • Power Backup
  • Dual Monitor
  • Camera

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