
Dining Operations Lead
1 day ago
Join us as we seek a highly motivated and customer-focused Restaurant Supervisor to lead our team in delivering exceptional dining experiences.
- As a Restaurant Supervisor, you will be responsible for ensuring seamless service delivery, managing staff performance, and maintaining the highest standards of quality and safety in our restaurant operations.
- Lead a high-performing team to deliver excellent customer service, manage orders, and maintain a clean and welcoming environment.
- Collaborate with the Service Manager to develop and implement effective strategies for improving operational efficiency, guest satisfaction, and employee engagement.
- Conduct regular performance appraisals, provide constructive feedback, and coach team members to achieve their full potential.
- Maintain accurate records of sales, inventory, and employee attendance, and ensure compliance with company policies and procedures.
- Actively promote a culture of teamwork, respect, and open communication among team members, guests, and management.
- Stay up-to-date with industry trends, best practices, and new technologies to drive innovation and continuous improvement in our restaurant operations.
- Degree in Hospitality Management or related field (desirable)
- Minimum 2 years of experience in a supervisory role within the hospitality industry
- Excellent leadership and communication skills, with a proven track record of motivating and developing teams
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines
- Knowledge of food safety and hygiene regulations, and ability to maintain a clean and safe working environment
- Fluency in English (spoken and written), with strong interpersonal and communication skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
- Flexible working hours and opportunities for flexible work arrangements
- Discounts on food and beverage purchases
- A dynamic and supportive work environment
- Collaborative team-oriented culture
- Opportunities for career advancement and professional growth
- Continuous learning and development programs
- Comprehensive training and induction program
- Seniority level: Associate
- Employment type: Full-time
- Job function: Management and Customer Service
- Industries: Hospitality, Travel Arrangements, and Food and Beverage Services
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