Cebu Customer Support Specialist

2 days ago

LapuLapu City, Central Visayas, Philippines beBeeCustomer Full time ₱250,000 - ₱350,000
Job Title: Customer Service Representative

The primary responsibility of this role is to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be the main point of contact for customers, handling their inquiries, concerns, and issues in a professional and timely manner.


Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat
  • Provide product information and resolve customer complaints
  • Work closely with internal teams to resolve complex customer issues
  • Maintain accurate records of customer interactions

Requirements:
  • Bachelor's degree in business administration, IT, or related field
  • Previous experience in customer-service role is a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

Benefits:
  • Flexible working hours
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment

Other Information:
  • This is an entry-level position
  • Employment type: Full-time
  • Industries: Semiconductor Manufacturing

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