Senior Client Relationship Manager

1 week ago

Taguig, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱800,000
Client Services Manager Job Description

This is a critical role that requires strong technical acumen, excellent interpersonal and verbal communication skills. The ideal candidate will have 3+ years of experience in Customer Success, Implementation, or Account Management.

Duties and Responsibilities:
  • Equipment Provision: Bring Your Own Device
  • Schedule: 11AM - 8PM Manila

A typical day for this Client Services Manager includes client ownership and relationship management, onboarding and implementation, client enablement and platform advocacy, and cross-functional collaboration.

Requirements:
  • Experience: 3+ years of experience in Customer Success, Implementation, or Account Management.
  • Skills: Strong technical acumen, excellent interpersonal and verbal communication skills, project management and organizational abilities.
  • Education: Bachelor's degree or equivalent in Business, IT, Communications, or related field.
Ninja Perks and Benefits

We offer competitive compensation, adherence to government-mandated benefits, retirement savings program with company matching, life insurance, paid time off, birthday leave, bonus and incentive plans, opportunities for skills training and personal and professional development, employee referral program.

Job Summary: This job requires a highly skilled individual with the ability to manage complex client relationships, provide exceptional customer service, and drive business growth.

Key Performance Indicators: The successful candidate will be responsible for achieving key performance indicators such as client satisfaction, revenue growth, and operational efficiency.

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