Collection Specialist

1 day ago


Davao City, Davao, Philippines Des Marketing Ecoland Full time

Des Marketing Ecoland is seeking a skilled Collection Specialist to join our team. In this role, you will be responsible for contacting individuals or businesses to collect overdue payments and negotiate payment plans.

Key Responsibilities
  • Contact clients to discuss account balances and payment terms.
  • Negotiate payment plans and resolve outstanding debts.
  • Maintain accurate records of all communication, payments, and account statuses in the system.

In addition to your excellent communication skills, we are looking for someone with strong problem-solving abilities and attention to detail. If you have prior experience in collections, customer service, or finance, we would love to hear from you.

Requirements
  • High school diploma or equivalent; additional certifications in finance or collections are a plus.
  • Prior experience in collections, customer service, or finance is preferred.
  • Strong verbal and written communication skills to effectively interact with clients and resolve disputes.
  • Ability to negotiate payment terms and handle difficult conversations professionally.
  • Accurate data entry, documentation, and ability to manage multiple accounts simultaneously.


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