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Account Resolution Specialist

1 week ago

Davao City, Davao, Philippines SUPERIOR MOTOR CORP. Full time

Job Title: Account Resolution Specialist

About the Role

We are seeking an experienced Account Resolution Specialist to join our team at SUPERIOR MOTOR CORP.

Key Responsibilities
  • Initiate and manage communication with clients to collect overdue payments in a professional and timely manner.
  • Send reminders and follow up on emails to clients regarding outstanding balances, ensuring clear and concise communication.
  • Negotiate payment plans or settlements where applicable, utilizing strong negotiation skills to secure successful outcomes.
  • Maintain accurate records of all communications and payments, providing transparency and accountability throughout the process.
Requirements
  • A high school diploma or equivalent is typically required; a degree in business, finance, or a related field may be preferred for this role.
  • Prior experience in debt collection, customer service, or a related field is highly advantageous, demonstrating a proven track record of success in similar roles.