Customer Service Ambassador With Excellent Communication Skills
2 weeks ago
Job Overview
Neksjob seeks highly skilled Customer Service Representatives with a passion for delivering exceptional customer experiences.
About the Role
We are looking for a detail-oriented and empathetic individual to manage incoming customer calls and emails, address customer inquiries, and ensure efficient resolution of customer issues.
Key Responsibilities
- Manage customer interactions via phone and email
- Address customer questions, concerns, and service requests
- Leverage client-specific tools and software to track and manage customer interactions
- Deliver exceptional service with professionalism, empathy, and expertise
Requirements
To succeed in this role, you should have:
- A minimum of High School graduation
- Call Center experience is preferred but not required
- Fluency in written and spoken business English
- Fast and accurate data entry skills
- Strong problem-solving skills and active listening abilities
Benefits
Neksjob offers a competitive salary plus allowances, paid training, monthly performance incentives, and opportunities for career development and advancement.
Compensation Package
The estimated annual salary for this position is between $40,000 to $60,000 depending on location and qualifications.
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