Director of Customer Service Excellence

Job DescriptionAt Elite Headhunting, we are seeking an experienced Customer Service Director to oversee our ecommerce customer service operations. The ideal candidate will have a strong background in managing customer-facing teams and a passion for delivering exceptional results.Main Responsibilities:Lead a team of ecommerce chat agents and provide guidance...

About This OpportunityWe are excited to offer a challenging and rewarding opportunity for a Client Services Director to join our team at ManpowerGroup.In this role, you will have the opportunity to develop and implement strategies to drive client satisfaction and loyalty.Develop and maintain strong relationships with clients to understand their needs and...

The Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our...

Company Overview">At Topserve Service Solutions, Inc., we strive to provide exceptional customer experiences that exceed expectations. As a leading provider of innovative solutions, we are committed to delivering top-notch services that meet the evolving needs of our clients.">Job Summary">We are seeking a highly skilled and dedicated Customer Service...

Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...

We are seeking a highly skilled and motivated individual to join our team as a Logistics Support Specialist. This role is responsible for providing exceptional customer service, addressing inquiries, and resolving issues in a timely and professional manner.Essential SkillsA strong background in logistics, with prior experience in the field.Excellent...

Job Description:The successful candidate will be responsible for managing both front-of-house (FOH) and back-of-house (BOH) teams, providing outstanding customer service skills, and ensuring excellent customer satisfaction.

The Client Services Director to support our team in Commonwealth Ave., Quezon City.In this role, you'll be working with the Senior Director for Operations, handling Client Relationship Management.You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will:Serve as the Point of Contact for our client...

About UTAKUTAK is committed to delivering exceptional customer experiences. As a Director of Customer Experience, you will be responsible for leading our customer success strategy and driving business growth.Key ResponsibilitiesDeveloping and executing customer success strategies to improve engagement and retention.Leading cross-functional teams to achieve...

Risewave Consulting Inc. is seeking an Operational Excellence Director to lead our Workforce Management function.About the JobThe successful candidate will have a minimum of 4-6 years of experience in operational excellence, with a focus on workforce management. They should also possess a minimum of 2 years of people management experience and excellent...

About the RoleWe are seeking an experienced Operations Director to join our team at Tier1usa. In this role, you will be responsible for overseeing the company's operations, driving growth, and ensuring the long-term viability of our business.The successful candidate will have a proven track record in executing a company's vision through operational...

This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...

Athena is seeking an accomplished Director of Global Recruitment Excellence to lead the development and implementation of world-class recruitment practices. This individual will collaborate closely with senior leaders to understand organizational objectives and design effective recruitment strategies to achieve business results.The successful candidate will...

Job DescriptionThe Customer Service Supervisor is responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.Key Performance IndicatorsTeam performance metrics (e.g., first call resolution, customer satisfaction).Staff morale and engagement.Quality of customer...

Job DescriptionNeksjob Corporation seeks an experienced Assistant Quality Assurance Manager to lead our quality assurance team. The successful candidate will have advanced knowledge and experience in quality assurance, with a strong understanding of customer service standards.Main Responsibilities• Oversee the quality of inbound and outbound customer...

Operational Excellence Director Solution DeliveryOperational Excellence Director Solution DeliveryAre you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.Why choose Manulife?Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents...

About the RoleWe are seeking a highly skilled Client Services Director to join our team at ManpowerGroup.In this role, you will be responsible for handling client relationships and ensuring that our clients receive exceptional customer service.Serve as the primary point of contact for our clients.This involves managing client communication through various...

About the JobWe are seeking a highly motivated and results-driven Process Developer to join our insurance operations team at Genpact.Your Key ResponsibilitiesYou will work closely with subject matter experts to identify areas for process optimization and develop strategic recommendations to improve efficiency, reduce costs, and enhance customer...

The Brokerage Services Director will be responsible for overseeing the day-to-day operations of our insurance brokerage, ensuring operational excellence, compliance with industry standards, and delivery of superior customer service.This role involves coordinating with insurers and account officers in the timely resolution of claims, customer...

Job OverviewThe Customer Relations Executive is a vital role within the Hexagon Group of Companies, responsible for driving sales through strategic telemarketing initiatives. This position requires a unique blend of communication skills, product knowledge, and business acumen to cultivate strong client relationships and execute competitive strategies.Key...