Remote Rent Collector Position

2 days ago

Iloilo City, Western Visayas, Philippines beBeeRentCollector Full time ₱375,000 - ₱550,000
Rent Collector Job Description

We are seeking a motivated and detail-oriented Rent Collector to join our team in the real estate industry. The ideal candidate will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.

Job Summary:

This is a remote opportunity where you will be working independently to collect rent payments, communicate with tenants, and maintain accurate records.

Main Responsibilities:
  • Rent Collection: Initiate and follow up on rent payment reminders, ensuring tenants are aware of their payment due dates.
  • Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
  • Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.
  • Dispute Resolution: Work collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.
  • Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
Requirements:
  • Previous experience in rent collection, property management, or a related field preferred.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants.
  • Knowledge of rental laws and regulations in the applicable market.
Working Conditions:
  • Weekly payment basis
  • Purely work-from-home arrangement
  • Friendly and supportive work environment

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