
Expert CRM Builder
11 hours ago
We are seeking a skilled Customer Relationship Management (CRM) specialist with expertise in GoHighLevel to create, manage and customize white-labeled CRM solutions.
- Key Responsibilities:
- Set up and maintain white-labeled CRM accounts, customizing them according to client needs.
- Design and manage marketing funnels, landing pages, automation workflows, SMS/email campaigns and pipelines.
- Assist clients in onboarding into the CRM platform, ensuring a smooth transition.
- Troubleshoot technical issues, optimize systems, and provide exceptional user experience.
- Monitor progress on ongoing CRM builds and automation projects.
- Coordinate project timelines and deliverables for client CRM setups.
- Conduct research on CRM features and competitors when necessary.
- Serve as the primary point of contact for client queries about their CRM.
- Manage client communication and provide timely updates or escalations.
- Prepare walkthroughs, SOPs or short training videos for clients.
- Manage email inboxes and calendars related to CRM or onboarding.
- Organize CRM assets such as templates, campaigns and workflows.
- Create reports summarizing account performance or engagement.
- Proven experience using GoHighLevel is essential.
- Familiarity with CRM setup, sales funnels, automation and white labeling is crucial.
- Previous work experience as a Virtual Assistant, Tech VA or CRM Specialist is advantageous.
- Strong project management and organizational skills are required.
- Excellent verbal and written English communication skills.
- Ability to learn new tools quickly.
- Able to work independently, follow SOPs and maintain confidentiality.
- Flexible remote work opportunity.
- Chance to contribute to business growth by enhancing efficiency and client experience.
- Supportive and collaborative work environment.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
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