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Appliance Sales and Support Associate

1 week ago

Pasig, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

Company Overview:

TORCH Solutions is a leading provider of outsourcing services, dedicated to delivering exceptional results for our clients. Our mission is to build long-term relationships with our partners, based on trust, integrity, and a commitment to excellence.

Role Description:

We are seeking an Appliance Sales and Support Associate to join our dynamic team. As a key member of our operations, you will be responsible for supporting customers, promoting our products, and contributing to the overall success of our organization.

Key Responsibilities:

  • Engage with customers through various channels, including phone, email, and chat
  • Provide accurate product information, answer questions, and resolve customer concerns
  • Work collaboratively with colleagues to achieve business objectives and improve customer satisfaction
  • Continuously develop your knowledge of our products and services to better serve customers
  • Adhere to company policies, procedures, and performance expectations

Requirements:

  • Senior high school graduate or equivalent
  • No prior experience required; we provide comprehensive training
  • Basic understanding of English language
  • Ability to multitask, prioritize tasks, and manage time effectively
  • Keen attention to detail and commitment to quality