Call Performance Specialist

Job OpportunityThe ideal candidate is an experienced leader who can provide call center leadership services on a contract basis. The contractor will support appointment-setting operations, ensure service quality, and deliver agreed-upon performance outcomes.Key ResponsibilitiesOversee and guide appointment-setting activities to drive results.Deliver...

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for...

We are seeking an Operations Director to lead our Call Center team. The successful candidate will provide guidance, support, and career development to enhance customer satisfaction and productivity.Key ResponsibilitiesSpearhead directives from senior leadership in the Call Center.Develop and empower skilled Call Center Supervisors to optimize...

Integration Specialist OpportunityAs a highly skilled integration specialist, you will be responsible for designing and developing high-performance integrations using MuleSoft 3.8-3.9 and Java.You will work closely with cross-functional teams to build scalable solutions involving MSSQL as the backend database and leverage ActiveMQ and Azure Service Bus (ASB)...

About the role Talent Outsourcing Channel Solutions' is seeking skilled and customer-oriented Part-Time Call Center Agents (CAR RENTAL) to join our dynamic team in Santa Rosa City, Laguna. As a Part-Time Call Center Agent (CAR RENTAL), you will be a crucial part of our customer service operations, providing exceptional support and creating positive...

Enhance Sales PerformanceWe are seeking a highly skilled Senior Sales Operations professional to join our dynamic global team.The successful candidate will play a crucial role in enhancing sales efforts by equipping commercial teams with necessary knowledge, tools and assistance to effectively engage with customers and close deals.A key focus will be on...

About the RoleWe are seeking a highly skilled Paid Social Media Specialist to join our Performance team. The ideal candidate will have experience in executing client campaigns across various platforms, including Meta, Facebook, and Instagram.The Paid Social Media Specialist will be responsible for building and managing campaigns, conducting daily checks, and...

Job Title: Call Center TrainerWe are seeking a skilled and experienced Call Center Trainer to join our team. As a trainer, you will be responsible for developing and delivering training programs to improve the performance of our call center representatives.Responsibilities:Develop and deliver training sessions that meet business objectives.Collaborate with...

Job Title: Customer Support SpecialistJob SummaryThis is an exciting opportunity to work as a customer support specialist, providing exceptional service to our clients through inbound calls. As a key member of our team, you will be responsible for delivering high-quality support and resolving customer inquiries in a professional manner.Key...

Job TitleA Senior Financial Professional is sought after to lead business operations analysis and financial modeling with strong analytical skills and expertise in evaluating business performance.Key ResponsibilitiesDevelop comprehensive financial models, including forecasting, budgeting, variance analysis, and ROI assessments.Analyze business operations to...