Customer Experience Associate

8 hours ago


Pasay, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time
Job Summary
We are seeking a skilled Customer Experience Associate to join our team at Lexie Staffing and Business Consulting. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.

About the Role
This is a fantastic opportunity for someone looking to start or grow their career in customer service. You will work closely with our team to resolve customer inquiries, provide product information, and ensure that every interaction is a positive experience.

Key Responsibilities
* Respond to customer inquiries via phone, email, or chat * Provide accurate and timely responses to customer inquiries * Collaborate with internal teams to resolve customer issues * Utilize knowledge of products and services to educate customers * Ensure customer satisfaction through follow-up and feedback * Work effectively in a fast-paced environment

Requirements
* Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to multitask and prioritize tasks efficiently * Basic computer skills and proficiency in Microsoft Office * High school diploma or equivalent required; some college or relevant experience preferred

Benefits
* Competitive salary: up to PHP 22,500 per month * Opportunities for professional growth and development * Comprehensive benefits package including health insurance, paid time off, and more * Collaborative and dynamic work environment

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