Human Resources Operations Coordinator

13 hours ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeoperations Full time ₱600,000 - ₱1,000,000
HR Operations Specialist

We are seeking a skilled and experienced HR Operations Specialist to join our team. As an HR Operations Specialist, you will play a vital role in supporting the success of our organization by providing exceptional service to employees and managers.

Key Responsibilities:
  • Respond to employee inquiries with excellent communication skills and provide timely and accurate solutions.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit/termination and leave of absence.
  • Create or reference Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for completing employee transactions and ensure compliance with company policies and procedures.
  • Work with onshore partners to train on all queries received from employees and develop expertise in HR operations.
  • Identify and escalate out-of-scope queries and transfer Tier 2 transactions to relevant leads or onshore counterparts as per defined process.
Requirements:
  • Bachelor's Degree Holder in Human Resources or related field.
  • At least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
  • Experience working with HR ATS and workflow systems.

As an HR Operations Specialist, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with cross-functional teams to deliver high-quality services to employees and managers. If you are a motivated and detail-oriented individual with a passion for HR operations, we encourage you to apply for this exciting opportunity.

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