Customer Support Representative

2 days ago

San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱400,000 - ₱800,000
Job Description

We are seeking a dedicated Customer Support Professional to join our team. As a key member, you will be responsible for delivering exceptional customer experiences through prompt and efficient issue resolution.

Your primary goal will be to master the intricacies of our product, ensuring seamless interactions with customers.

You will collaborate closely with cross-functional teams globally to deliver world-class customer service.

The ideal candidate will possess strong written and verbal communication skills, as well as previous experience in customer support or a related customer service role.

A quick learner with an analytical mindset and the ability to thrive in a fast-paced environment is essential for success.

Required Skills and Qualifications
  • Strong written and verbal communication skills. Business English proficiency required.
  • Previous experience in customer support or a related customer service role, ideally involving the use of CRMs or similar tools.
  • A quick learner with an analytical mindset and the ability to thrive in a fast-paced environment.
  • Demonstrated stress tolerance and flexibility to work varied hours, including holidays and weekends.
Benefits
  • Competitive rewards: above-market compensation, healthcare coverage on day one (plus dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
  • A collaborative environment with opportunities to participate in company-sponsored events.
  • Flexible work arrangements to support work-life balance.
  • Opportunities for continuous learning and career growth.
About Us

We are a leading provider of managed services, committed to fostering an inclusive culture that embraces diversity and talent.

We celebrate individuality and support growth for every team member.

Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Outsourcing and Offshoring Consulting

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