
Portfolio Manager
3 days ago
This role involves managing credit extension and collection for a specific portfolio of customers. The incumbent will work under the direction of the area manager to ensure accurate and timely management of credit practices within the accounting function.
Key Responsibilities:- Manage all aspects of credit extension and collection for assigned customer portfolios.
- Determine the reason for overdue payments by reviewing sales, service, or credit contract terms with customers.
- Research payment issues involving disputed deliveries, returns, and credits that may result in delinquent balances.
- Resolve issues promptly to prevent further aging of delinquent balances and identify accounts at risk with the manager's assistance.
- Document customer financial status and collection efforts, including maintaining records of account interactions.
- Keep sales representatives informed about account status and problems.
- Answer incoming calls, provide invoices, sort correspondence, and maintain communication with stakeholders.
- Maintain process orientation and knowledge of collection processes and scenarios.
- Assess risks and take necessary actions to maintain a good portfolio shape.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good organizational and time management skills.
- Ability to adapt to changing priorities and deadlines.
The successful candidate will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development.
Requirements:- Bachelor's degree in a related field.
- 2+ years of experience in credit/collections processing.
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