
Care Operations Scheduling Assistant
1 day ago
We are seeking a highly skilled and compassionate Care Operations Associate to join our team. As a key member of our care coordination efforts, you will play a vital role in ensuring patient records and medical documentation are managed with precision and empathy.
In this dynamic role, you will serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities. You will be responsible for managing patient documents, requesting and following up on medical records, diagnostic reports, and imaging studies via calls and emails.
Key responsibilities include:
- Document Management: Manage patient documents and ensure timely, accurate distribution of medical records.
- Liaison Services: Serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities.
- Record Retrieval: Request and follow up on medical records, diagnostic reports, and imaging studies via calls and emails.
- Family Support: Support families in scheduling visits and coordinating care delivery processes.
To succeed in this role, you will need to possess strong organizational skills, attention to detail, and the ability to multitask and solve problems creatively. A bachelor's degree in nursing, healthcare administration, medical records management, or a related field is preferred. Minimum 2+ year experience in administrative or operations roles is also required.
Requirements and Qualifications- Bachelor's degree in nursing, healthcare administration, medical records management, or related field (preferred).
- Minimum 2+ year experience in administrative or operations roles (e.g., Care Delivery Administrator, Operations Specialist, Care Coordinator).
- Strong organizational skills and attention to detail.
- Ability to multitask and solve problems creatively.
This is a full-time remote role that requires a sharp eye for detail, strong organizational skills, and a deep commitment to confidentiality, compliance, and compassionate service. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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