
Strategic Operations Specialist
1 day ago
Join our team as a Project Coordinator and take on a high-impact role in supporting business growth. As a key member of our operations team, you will be responsible for managing priorities, streamlining workflows, and ensuring smooth collaboration across teams.
Job Responsibilities:- Develop meeting notes and prepare dossiers for key internal or client meetings.
- Manage daily agendas, including top-of-day emails, meeting preparation, and task reminders.
- Organize and maintain project plans in a project management tool, ensuring stakeholders are properly tagged and all necessary information is requested.
- Input and assign tasks in the project management tool after client calls, ensuring deadlines are realistic and all tasks are properly assigned.
- Communicate daily with account strategists or owners to review task status and adjust timelines as needed.
- Track backend project progress across all clients, with deeper involvement in select accounts to ensure smooth handoffs and deliverables.
- Prepare weekly reports and data entry into internal project boards.
- Coordinate with creative/copy teams as needed, including helping to update templates or create simple workflows for clients.
- Capture action items, assign them in the project management tool, and ensure completion.
- Assist with scheduling internal or client-related meetings as needed.
- 4+ years of experience in project management or operations, preferably in an agency environment.
- Demonstrated history of strong organization, attention to detail, and follow-through.
- 2+ years using a project management tool for project coordination.
- Ability to manage multiple work streams from start to finish, including cross-functional coordination.
- Strong task-focused mindset with ability to self-manage and anticipate needs.
- Comfort with AI tools for drafting, research, or workflow automation.
- 2+ years of experience with Excel/Google Sheets (basic–intermediate level).
- Ability to work US hours.
- Permanent Work From Home setup.
- Attendance Bonus of $25 for every monthly perfect attendance.
- Performance Bonus.
- Anniversary Bonus of PHP 5,000 for the 1st year in service and PHP 10,000 for years 2–3 in service.
- Referral Bonus of $300 for every successful referral.
- 7 days per year Holiday PTO.
- 6 days per year PTO.
- Manage light client communications for specific accounts as trust is established.
- Handle various client and vendor communications around orders, design work, POs, etc.
- Expand scope into executive assistant duties for leadership, including higher-level scheduling, document prep, and meeting coordination.
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