Support Services Manager
6 days ago
We are looking for a highly motivated and experienced Support Services Manager to join our team at Okada Manila. In this role, you will be responsible for ensuring the smooth operation of our IT services, including the provision of technical support and guidance to our staff.
Key Responsibilities:
- Ownership of incidents, ensuring escalation procedures are followed until the issue is resolved.
- Timely and accurately updates documentation, knowledge base, ticketing system, and/or various ITSM tools.
To be considered for this role, you must have:
- Degree in IT/Computer Science/Information Security or any IT-related course.
- Strong leadership skills.
- Excellent communication and problem-solving skills.
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Salesforce Support and Services Expert
5 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeSalesforce Support and Services ExpertWe are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key...
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Global Operations Manager
5 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeJob OverviewWe are seeking a skilled Global Workforce Planning Manager to join our dynamic team at Support Services Group. In this role, you will be responsible for designing and implementing workforce strategies to optimize productivity and resource allocation.Your Key ResponsibilitiesDevelop and oversee the global workforce planning strategy to ensure...
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Global Workforce Planning Manager
5 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeAt Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries, empowering businesses to operate efficiently and with agility. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager is responsible for...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeOverview:We are seeking a skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will play a vital role in ensuring our users have an excellent experience with the Salesforce platform.Key Responsibilities:Ensure timely and effective resolution of technical issues related to...
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Accounting Services Manager
6 days ago
Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full timeAbout the BenefitsWe believe that our employees are our greatest asset, and we strive to create an environment that supports their growth and well-being. As a member of our team, you can expect a competitive salary and benefits package, as well as opportunities for professional development and advancement.In addition to these benefits, you will enjoy a...
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Talent Acquisition Manager
1 week ago
Manila, National Capital Region, Philippines Support Services Group Full timeSupport Services Group is looking for a Talent Acquisition Manager with full cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. The ideal candidate holds an academic recruiting management background combined with work experience in screening, interviewing, and assessing candidates....
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Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Qualfon Philippines Support Services Inc Full timeOverviewQualfon Philippines Support Services Inc. is a leading provider of customer service solutions, committed to delivering exceptional experiences through its team of skilled representatives.Key ResponsibilitiesProspecting and Engagement: Conduct high-volume outbound calls and follow-up communications to prospective and existing customers, effectively...
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Manila, National Capital Region, Philippines Advance Talent Services Full timeAdvance Talent Services is seeking a Customer Support and Service Delivery Manager to join our team.This role involves managing a team of instrument technicians and coordinating the field servicing of high-tech analytical instruments.The responsibilities of this position include:Overseeing the delivery of exceptional customer serviceCoordinating the...
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Salesforce Technical Support
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeYour Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...
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Asset Servicing Professional
6 days ago
Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full timeCitco's Asset Servicing team provides comprehensive services to support the success of our clients' investments. As a professional on this team, you will be responsible for performing a range of tasks to support the efficient and accurate management of client assets.Your primary responsibilities will include:Reconciling and verifying cash and position...
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Salesforce Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key Responsibilities:Manage and resolve...
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Global Salesforce Platform Manager
5 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob OverviewAs a Salesforce Technical Support Specialist at Global Process Manager Inc., you will play a vital role in delivering exceptional support services to our users. Your primary focus will be on managing support tickets, collaborating with the Super User team, and maintaining the Salesforce platform.Main Responsibilities:Ticket management: Utilize...
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Capacity Planning Director
5 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeJob SummarySupport Services Group is seeking a skilled Global Workforce Planning Manager to lead our workforce planning efforts. In this role, you will be responsible for designing and implementing workforce strategies to optimize productivity and resource allocation.Your Key ResponsibilitiesDevelop and oversee the global workforce planning strategy to...
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Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full timeOverviewAlabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Process Specialist, Workforce Management Skilling and Access SupportSummary:To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access...
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Workforce Planning Strategist
5 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeAbout UsSupport Services Group is a global CX solutions company that delivers innovative outsourcing solutions to empower businesses. We pride ourselves on operational excellence and a people-driven culture.The Global Workforce Planning Manager role requires a strategic mindset to design, implement, and manage workforce strategies. This involves optimizing...
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Financial Services Professional
6 days ago
Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full timeAbout Our BusinessWe are CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ, a company providing comprehensive asset-servicing solutions to the global alternative investment industry.Our success relies on delivering high-quality services, meeting our clients' needs. As a Senior Accounting Manager, you will play a vital role in maintaining our...
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Legal Support Professional
6 days ago
Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full timeRole SummaryWe are seeking an experienced Paralegal Coordinator to join our Legal team. As a key member of the team, you will provide critical support to corporate transactions, including document preparation and editing, research, and contract management.Your primary focus will be on supporting our lawyers with document preparation, ensuring accuracy and...
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Commercial Transaction Support
1 day ago
Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full timeJob OverviewWe are looking for an exceptional Pr. Coordinator, Paralegal to join our team, supporting the Legal department in all aspects of corporate transactions and document preparation.Main ResponsibilitiesPrepare and review complex legal documents, including contracts, agreements, and other related documents.Conduct in-depth research on various legal...
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Employee Resource Optimization Lead
5 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeAbout Our CompanyAt Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.Job DescriptionThe Global Workforce Planning Manager is responsible for designing, implementing, and...
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines Qualfon Philippines Support Services Inc Full timeQualfon is seeking enthusiastic and driven Outbound Call Center Representatives to join our team. In this role, you will connect with potential and existing customers to promote the client's dynamic suite of live event and media offerings, ensuring our clients maximize their engagement with our platforms. As part of a company committed to fostering rich,...