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Customer Experience Representative
1 month ago
**Job Summary**
Valeros Business Company is seeking a Customer Experience Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional customer service and support.
**About the Role**
The ideal candidate will have at least six months of background in the Customer Experience (CX) industry and excellent communication skills. They should also possess good computer skills and be willing to work on shifting schedules.
**Key Responsibilities**
- Provide top-notch customer service via phone, email, or chat
- Address customer complaints and resolve issues efficiently
- Work collaboratively with colleagues to achieve team goals
- Stay up-to-date with company policies and procedures
**Requirements**
- High school diploma or equivalent required; college degree preferred
- At least six months of experience in CX industry
- Excellent English communication skills
- Good computer skills
- Willingness to work on shifting schedules
**What We Offer**
- Competitive salary: $25,000 per year
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
