Customer Service Representative

1 month ago


Baguio City, Cordillera, Philippines Neksjob Full time

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a CSR Agent, you will play a vital role in ensuring excellent customer experiences and resolving issues efficiently.

Job Overview

Neksjob is a leading organization committed to delivering exceptional products and services to our valued customers. Our team is dedicated to providing top-notch support and ensuring customer satisfaction.

Responsibilities
  • Respond to incoming calls from customers, addressing their inquiries and concerns promptly
  • Provide accurate information about our products and services, highlighting key features and benefits
  • Troubleshoot problems and resolve issues efficiently, escalating complex cases when necessary
Requirements

To be successful as a Customer Service Representative, you must possess the following qualities:

  • At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • 6-12 months of BPO experience
  • Excellent communication skills, both verbal and written
  • Willingness to work on-site
Salary and Benefits

Neksjob offers a competitive salary plus allowances, along with monthly performance incentives and career development opportunities. Our comprehensive training program ensures that you have the necessary skills to excel in your role.

We estimate the salary for this position to be around 20,000 PHP per month, based on industry standards and location.



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