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Order Fulfilment Professional

1 week ago

Manila, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time

We are seeking a highly motivated Customer Experience Representative to join our Sales Order Specialist team at LSEG. In this role, you will play a critical part in enhancing customer satisfaction by ensuring timely and accurate order fulfillment.

Key Responsibilities

The ideal candidate will:

  • Process non-complex orders into relevant systems, working closely with internal customers to meet agreed turnaround times and quality standards.
  • Communicate effectively with internal stakeholders to resolve any issues that may arise.
  • Meet and maintain defined standards for quality and productivity.
Requirements

To succeed in this role, you will need:

  • 1-2 years of experience in order management / order-to-cash, preferably with prior SOS experience.
  • Excellent data interpretation skills and working knowledge of computer systems.
  • Strong communication and problem-solving skills.
Why Join Us

LSEG is a leading global financial markets infrastructure and data provider. We value individuality, encourage creativity, and collaborate to drive sustainable growth. Our benefits include healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.