Tele-Renewal Professional

2 weeks ago


Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full time
Job Title: Tele-Renewal Professional

We are seeking a skilled Tele-Renewal Associate to join our team at CEPAT KREDIT FINANCING INC.

About the Role

This is a challenging and rewarding opportunity to work with existing clients, understand their needs, and provide tailored solutions. The successful candidate will have excellent communication skills, be creative in finding solutions, and have the patience to engage in conversation.

As a key member of our team, you will be responsible for:

  • Initiating loan renewal discussions with existing clients over the phone;
  • Attending to client inquiries to maintain a positive dialogue;
  • Resolving client issues and concerns during and after sales to ensure customer retention;
  • Gathering requirements and documenting customer information;
  • Able to contribute to team success by hitting quotas and sharing ideas on how to achieve it.

To excel in this role, you will require:

  • Excellent communication skills to effectively engage with clients;
  • Creative thinking skills to find innovative solutions to complex problems;
  • Patience and ability to engage in conversation with clients;
  • Basic to average MS Application Knowledge to manage documents and tools efficiently;
  • Problem-solving skills to resolve client issues promptly;
  • Able to handle rejection and stress in a professional manner.
Benefits

We offer a competitive salary package of $50,000 per annum, along with opportunities for growth and development within our organization.

As a valued member of our team, you can expect a supportive work environment, regular feedback, and recognition for your achievements.



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