
APAC Learning Programs Manager
1 week ago
Contract Training Coordinator
Role OverviewWe are seeking a detail-oriented professional to manage APAC learning programs for bilingual audiences. This role involves scheduling sessions, coordinating facilitators, tracking attendance, and providing Mandarin & English participant support.
Main Responsibilities- Language Support: Bilingual communication is required for Manufacturing training programs and participant assistance.
- Regional Management: Sessions need to be optimized for APAC time zones, and liaison with vendors as well as managing participant service desk is essential.
- Quality & Backup: Processes should be documented, provide cross-program support, and ensure coverage during peak periods.
- Service Excellence: A 24-hour SLA response is expected, regional reports prepared, and stakeholders communicated with.
- Team coordination and management
- Vendor liaison experience
- Strong organizational and scheduling skills
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