Senior BPO Operations Executive

We're Hiring: Director – BPO OperationsLocation: Quezon City (Onsite)Work Setup: OnsiteSchedule: Full-TimeStart Date: ASAPSalary Range: Php 285,000 – Php 350,000 (Based on previous compensation and experience)About the RoleWe are seeking a highly experienced Director in the BPO industry to lead large-scale operations and drive strategic performance. The...

Easy BPO Account - Call Center - SHS GradJoin to apply for the Easy BPO Account - Call Center - SHS Grad role at Caldwell Communications.OverviewJoin to apply for the Easy BPO Account - Call Center - SHS Grad role at Caldwell Communications.Job ResponsibilitiesAnswers phone calls and provides important information/ assistance to clientsChecks mail, fax, and...

Job Summary:We are seeking a highly skilled Senior Operations Manager to lead our day-to-day operations and drive key performance indicators (KPIs).About the Role:The successful candidate will be responsible for managing the performance of Operations Managers and/or Team Leaders, meeting or exceeding service level agreements (SLAs), and coaching and...

Senior Business DirectorAbout the Role:Provides senior-level leadership and direction for business operations.Manages daily aspects of the company, overseeing profit and loss, and execution of the business plan.Establishes clear expectations, fosters effective communication, and resolves conflicts to maintain a cohesive team environment.Key...

Job DescriptionAs a senior professional, you will be responsible for overseeing the operations of our contact centers and ensuring that they meet the highest standards of quality and service.Our ideal candidate is someone who has experience in managing or overseeing call center operations and has a proven track record of driving performance and quality...

OverviewCSR - Nonvoice - No BPO Experience - Entry Level at Caldwell Communications. Open to candidates with varying experience levels and a focus on customer service deliverables.ResponsibilitiesAnswers phone calls and provides important information/assistance to clientsChecks mail, fax, and internet mail to provide customer assistanceCommunicates with...

Job Title: Financial Operations Executive">The role of the Financial Operations Executive is to drive financial operational excellence by implementing best practices, controls, and transparent reporting across the business group.This includes providing recommendations to management on optimal financial structures and operations to support growth and...

Join to apply for the BPO Customer Care Senior Representative role at NTT DATA North America.OverviewManage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. Identify customer needs...

Job OverviewOperate and lead high-performing teams across a diverse portfolio, driving excellence in service delivery, operational efficiency, and financial performance.Strategic leaders will align multi-industry operations with evolving client needs, technology trends, compliance standards, and business objectives.Key responsibilities include driving...

Quality Assurance ManagerA high-impact Quality Assurance Manager is sought to oversee the quality assurance program for a Lead Generation campaign. The ideal candidate will be a leader with a strong background in quality management, data analysis, and call center operations.Key ResponsibilitiesDevelop and implement quality assurance strategies, policies, and...