Cash Collector and Relationship Builder

3 hours ago

Tarlac City, Central Luzon, Philippines beBeeCollection Full time ₱4,500,000 - ₱6,000,000
Job Description

As a Cash Collection Specialist, you will play a vital role in managing cash collections from customers globally. Your primary responsibility will be to ensure timely payments and maintain positive relationships with customers while adhering to the company's policies and procedures.

The ideal candidate will have 3+ years of experience in cash collection, with advanced Excel skills and hands-on exposure to accounting systems. You will work closely with internal stakeholders to resolve queries efficiently and ensure all document processes are followed.

This is an exciting opportunity for a results-driven individual to join our global team and contribute to meeting our cash collection targets.

Responsibilities:

  • Manage a high-volume multi-currency ledger ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non-payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

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