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Email and Text Representative

3 weeks ago

Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱400,000

We are looking for a highly motivated and detail-oriented professional to join our team as an Email and Text Representative.

About the Role
  • This is an excellent opportunity to provide exceptional customer service via email and text, working with a dynamic and supportive team environment.
Key Responsibilities
  1. Deliver outstanding customer support by responding to inquiries, issues, and complaints in a timely and professional manner.
  2. Document all customer interactions accurately and efficiently within our system.
  3. Maintain up-to-date knowledge of company policies, procedures, and services to ensure reliable information is provided to customers.
  4. Contribute to a positive and collaborative work atmosphere by being proactive and respectful.
  5. Perform basic troubleshooting tasks when necessary to resolve customer issues effectively.
Requirements
  • A minimum of a high school education or equivalent; college undergraduates are welcome.
  • Previous experience in a similar role is beneficial but not mandatory.
  • The ability to work on-site is required.
  • Availability to attend on-site interviews.
What We Offer
  • A challenging and rewarding work environment that supports growth and development.
  • An opportunity to be part of a dedicated team making a difference in customer satisfaction.

This role is ideal for individuals seeking a career in customer service with opportunities for advancement and professional growth.